Making Notes

WE ARE HERE TO LOOK AFTER YOU

Office Ergonomics abides by and follows the current Consumer Contract Regulations.  These came in to effect in June 2014 and apply to online purchases.

They are designed to give you, the buyer, peace of mind when buying products

at distance.

Distance and off premises sales

Product or Digital?

Our products are real, actual things!

You are not purchasing digital or download content.

Ergorest forearm supports are designed and manufactured in Finland, Office Ergonomics imports, promotes and distributes the products throughout the UK

Product Pricing

All prices quoted on our website are inclusive of UK Value Added Tax (VAT)  This is currently 20% on top of the product price.

We include VAT in the price so that you have no shocks or hidden costs at the checkout.  The price you see is the price that you will pay!

Payment

Your payment will be processed through PayPal.  They are safe, secure and widely known.

We cannot take verbal payment over the phone and will direct you through to PayPal if you ask to do so.

Delivery Charges

There are none.

We will not charge you for delivery and no extra charges to do so will be applied to your order.

Delivery Times

We endeavour to hold most of the popular Ergorest models in stock and aim to despatch them to you within 24 hours of receiving your order.  However, on occasion, there is a possibility we have to wait for stocks to arrive with us in the UK.  If this is the case we will contact you to advise of any possible wait you may have.  You have the right to change your mind and cancel your order if the quoted lead time is unacceptable to you.  We are obliged to fulfill our commitment to you by delivering within 30 days.

Cancellations

If you change your mind and wish to cancel an order you have placed online, please do so by telephone, our number is 01494 565995

By email sales@officeergonomics.uk or by using the contact form found here

There are no financial penalties to cancellation of an order.

 

Should you cancel a placed order, we request that where possible that you advise us within 24 hours of placing your order.

Returns

 

For any reason you change your mind once you have received your order, you have 14 days to return any items to us and without giving reason.

This does not apply to faulty products, these are covered under warranty and may be returned for repair or replacement up to two years from purchase.

We do not charge delivery.  Therefore, should you wish to return any items to us, we expect the cost to do so to be your responsibility.

All returns must include any original packaging provided with the product at the receipt of order.

Contact Details

Our contact and company information can be found here